Operation management Essay Example | Topics and Well Written Essays - 1500 words - 1

Case Assignment Essay Example for Free

Case Assignment Essay a. How did information investigation empower spryness/adaptability? Leading examination gave SEJ the chance to plan areas of stores and conveyances of the correct items at the correct occasions. b. How did information examination decrease extra products that were transitory? Through the recognizable proof of item type, time and recurrence, SEJ had the option to lessen extra merchandise that were transient. Additionally, thinking about climate, neighborhood, and occasions they had the option to change their requesting. c. How did electronic information securing decrease requesting/conveyance lead times? The requests were quickly sent and gotten by the seller so the pivot time was diminished. Slanting these requests additionally permitted the merchants to be set up with the things. d. What insights did Seven-Eleven locate that decided the accomplishment of another store? They utilized a few information focuses including, socioeconomics for age, populace, pay and so on. They considered neighborhood pedestrian activity, close by schools, structures and metros. They likewise offset it with effects of other nearby stores. e. How did Seven-Eleven offer information electronically with its flexibly chain accomplices? They utilized their handheld terminals in each store to arrange straightforwardly through to the sellers. This information was likewise caught for examination and transportation. 3. If you somehow managed to structure a practically equivalent to data and information investigation framework for DCMA to supervise contractual workers and subcontractors: a. What might the objectives of that framework be? For me inclining issues with sub-level providers ought to be tended to. At present we are poor at sharing data inside our workplaces and over the association. A huge scope gracefully chain mapping, rating and following framework with criticism from all representatives would help in being prescient about potential conveyance and quality issues. b. What information would you need to gather and how might you need to â€Å"data mine† it, or break down the information to improve the presentation of the temporary worker organize and get mindful of issues prior? I would incorporate both emotional and target perceptions. Following postponed conveyances, their thinking, CARs, Supplier CARs and provider appraisals or activities against their sub-level would be the initial step. I would likewise incorporate emotional examination by flexibly bind master to recognize different territories of potential worry that might not have created to the point of SCARs or deferrals.

Improving Performance at Every Stage of Your Sales Process

Improving Performance at Every Stage of Your Sales Process There is absolutely no doubt about the fact that all businesses around the world are trying to improve their sales so as to see more cash in-flow and gain more profits. The overall success of an organization primarily depends upon how and how much sales is made. In order to ensure profitability, a procedure called the ‘Sales Process’ is adopted and followed. But besides observing each step of the process, how can a company or seller improve performance? © Shutterstock.com | Red DeerThis article shall help throw light on 1) an introduction to the sales process, 2) a description of the eight steps of the sales process, and 3) how to improve the sales process along the eight steps.SALES PROCESS: AN INTRODUCTIONSales Process is a term that is used to refer to the method or approach of selling a product or a service to the customers. This process includes not only a plan of making sales but also the interaction between the buyers, the salespersons and the company that has hired the salespersons. Sales Process can either be the simple process of selling but is also a proper and structured technique starting from identifying potential customers to delivering the products after receiving payment.For every business around the world, sales is one of the most important aspects upon which depends on the likelihood of profits and profitability. This is why it is important to have a standardized and well-planned process to make sales. This is wh y, sales process is also defined as the systematic series of steps that are followed to chart out and monitor the interaction with potential buyers from the very first step of communication to the last step of closing the deal. The entire process involves efforts and engagement of not just sales reps but also strategy makers, decision makers and other professionals of the sales department.THE EIGHT STEPS OF THE SALES PROCESSSince the Sales Process is a step-by-step procedure that eventually leads to closing the deal, it is divided into 8 main steps that almost all businesses follow. The main benefit of dividing the process into these steps is the easy execution and understanding as well as division of responsibilities among various sales professionals. Also, by dividing the process into parts, one aims to achieve one small goal at a time, thus making the process easier to achieve.Step #1:     ProspectingProspecting is the first and one of the most important steps or parts of the sal es process. Prospecting basically means and involves looking for new prospects or potential buyers and the key to this step is to know where to look. One way in which this can be done is by making a list of the existing customers and then figure out the best strategies of approach for each type or category of the customers. It is important that you know what the differences are between leads, qualified prospects, and prospects. Make sure you don’t waste your time in searching those who may not give in or buy.Step #2:     Pre-approach Planning of the saleNow that you have searched for prospects or possible buyers, it is time to plan the method to approach these prospects with a deal or sales pitch that they may be interested in. This is an important step as this involves your first interaction or communication with your possible long-term customers, and you do not want to mess it up here. It is the beginning of a new association or relationship, and there must be a proper plan or strategy of approach. Planning is a process that can sometimes take time, high-level expertise and experience from established sales experts.Step #3:     Cross questioning and identificationThe next step in the sales process is to find out what the needs of your prospects are. Without knowing or analyzing their needs, you may not be able to provide them with the product or service they are looking for. Identification of what the requirements of the customer base is usually involves asking questions, noting down answers and then evaluating those answers to come up with customized solutions. From here, you may be able to qualify your prospects so that you know whether you have to pursue them further or not.Step #4:     Assessing the needsOnce the identification of those potential buyers who are suitable for your product type has been done, the next step is to analyze and assess their needs and what their expectations are from the products that you are offering. Needs assessments can b e done in many ways like asking questions, conducting surveys, using polls, making sales calls and through online quizzes, etc. This step helps to identify the main requirements of most people so that efforts can be made to fulfill those needs.Step #5:     Presentating the sales pitchThe focus of a business or seller must be to focus on the benefits of the product or service to the customers rather than focusing on the features. This will help the business to create a presentation that highlights the benefits of the product to the customers rather than putting stress on the features possessed. This step involves the making of an excellent sales presentation which is made from the perspective of the customers rather than the business. The previous step of needs assessment must be fully incorporated within this step to engage and intrigue the audiences.Step #6:     Addressing concernsWhen you go on the path of the sales process, then you may definitely interact and communicate with pr ospective buyers, and this will let you know about customer objections, concerns, and grievances. As a seller who is trying to satisfy the consumers in the best possible way, it becomes your responsibility to address these concerns and offer a solution accordingly. The product or service thus offered must be free of any problems that might bother the customer. Doing so will not only improve the trust that your prospects have on you but will allow encourage them to buy from you immediately.Step #7:     Closing the salesIf a salesperson fails to close the deal, then the sales opportunity will most definitely be lost, and this is what happens in 80% of the sales of failing to close the deal. Closing is the process of furthering the sales process and finalizing the deal. This is the step when the prospect agrees to purchase the product or service or makes the payment. This is the part of the sales process when all obstacles have been overcome, and results finally begin to show. Closing may, however, mean different things in different scenarios and parts of the sales process. For example, for some closing may mean when a salesperson manages to get an appointment or when the customer asks ‘what is the price’ and so on.Step #8:     Following upOne of the most neglected yet important parts of the sales process is the part that follows the close, and it is called follow-up. When a salesperson has managed to close the sale, he/she must definitely follow up with the prospect or customer in order to nurture the relationship further and with the aim of not letting the prospect change his/her mind. This is a good way to remain in the mind of the prospect and may even require some amount of persistence. This is a way to ensure that those who have already converted continue shopping from you and those who haven’t are given more reasons to convert.WAYS TO IMPROVE PERFORMANCE DURING THE SALES PROCESSThese days, the growth of an organization is not merely dependent upon th e amount of profit it makes but also on the kind of customer experience it provides and the way the sales process is handled. Having a well-planned sales process cannot be considered equivalent to a good sales process. Most businesses work on a static sales and business model that stops working after a point or shows results only to a limited extent. In such a scenario, in order to improve sales and the way you serve your consumers, it is important to work upon refining and improving each step of the entire sales process. Working on the customer experience at each of the touch points here is the key to a better performance and long-term benefits. The following are some of the main ways to work on the sales performance at each of the steps:At Step #1 (Prospecting)Do you know that according to most sales representatives around the world, it is harder to acquire a new customer than selling to an existing one? If the first step of finding and acquiring new prospective buyers can be impr oved, this very thing can be made easier. There are many ways to improve upon the process or step of prospecting, and one of the first ways is to improve the referral system with existing customers. The better the referral system, the easier will it be to find potential customers. By making a list of the existing customers and dividing customers on the basis of approach needed to connect to them, you will be able to figure out the various ways there are to acquire prospects. This is not just a one-time effort or activity and must go on in the background at all times for best results. The more the potential buyers you can list down, the more will be the number of conversions and hence sales.At step #2 (Planning the sale)Now once you have worked on improving the way you list down potential customers, the next step is to work on the approach you follow to contact them or reach them. This is the step where you make the first contact with your potential buyers, and it must come across as impressive and convincing. If a wrong step is taken here, you may lose a valuable prospect. Your approach could either turn out to be highly effective or it may make you seem like a bothersome sales rep. At this stage, the guard of people is up and to bring it down, you will need to present yourself and your brand in such a way that the prospect feels like you really have something good to offer. One way to make the first communication is by making a highly effective and well-scripted sales call. If the needs of the customers are focused on more than the features of your service, then chances of success will be higher.At step #3 (Cross-questioning and identification)Once you have approached or contacted all potential customers, you may have got an idea of which prospects are unlikely to buy. The way in which you can identify the most likely customers and churn out the less likely ones can be termed as ‘identification’. Some ways in which you can improve the identification step is by asking a few questions from the prospects. Make sure you prepare a list of all possible questions that can help with this step. Some of these questions have been given below:Are they the decision makers? The first thing that you must try to know is whether the person you are dealing with is the one who will make the ultimate decision or are others involved.Do they have a similar product? Another thing that you must know is whether your prospect owns a product of the same category.Is your product better than theirs? If the product being offered by you is not better than the one already owned, then most probably the prospect won’t buy from you. It is thus not advisable to waste your time and theirs by advancing further.At step #4 (Assessing the needs)Needs assessment enables you to know how you can be of use or service to the prospect. It is the responsibility of each salesperson to assess or evaluate the needs, requirements and expectations of the potential buyers so as to deliver them the solution closest to their needs. Again, the only way to know this is by asking several intelligently framed and well-planned questions. Asking these questions not only helps you to know what your customers want but also makes them feel that you genuinely care and thus builds trust as well. Getting answers also enables you to figure out certain issues that the prospect may have. The list of these questions must be made before hand and by taking the customer specifications in mind. The questions must be put forth politely and in a conversational tone rather than making them sound overbearing.At step #5 (Presentating the sales pitch)Making a presentation is the next step of the sales process and requires a lot of pre-planning and brainstorming. In order to improve upon your presentation, you can follow some of the following tips:Do your research It is important to know the audiences beforehand so that the presentation can be tailor made according to them. This requir es you to do a little bit of research beforehand. A well prepared and researched presentation will not only help to gain trust but also impress audiences.Work on your look The presentation cannot be made casually, and it is important that you look both professional and serious. Wear formal clothes, look neat and tidy and make sure you are on time.Have a conversational tone It is true that a presentation is usually not a two-way street but it is crucial that you have a conversational tone and engage your audiences as much as possible. This helps to build a rapport and also keeps the prospect interested.Set a time limit It is important to have a time limit and not go beyond that time in your presentation. It must not be too long as lengthy ones tend to get boring.At step #6 (Addressing concerns)If you think that objections are a bad thing, then you probably aren’t seeing the whole picture. It is important to know and address the objections and concerns of the prospects as this is a good sign that he/she is actually interested in buying from you. To improve this step, you can follow some of the following tips:Listen patiently The first tip to address the concerns is to listen patiently to the objections of the prospects. Give the prospects a chance to explain themselves and don’t cut them in between.Show concern The prospect will know that you truly care if you show some concern and repeat in short what he/she has just said. This shows that you have been listening intently and genuinely plan to do something about it.Check back with a solution Offer the prospect a solution either by reaching back or figuring out the answer there and then.Get back to the conversation After concerns have been addressed, make it a point to get back to the conversion and move again to the sales process.At step #7 (Closing)Most salespersons avoid closing as this process may seem hard to them. But this is an essential part of the sales process that truly guarantees sales and hence profits. The first step to improving this step is to make sure you do follow it. The next is to ensure you get a definitely an answer before pausing or breaking communication with the prospect. Broadly speaking, closing is a lot about finding out the obstacles and overcoming them. There are many ways in which you can close but to improve the process, you can follow the below tips below:Make sure if the prospect shows any negative signs, you convert the negative into a positive and set up a date for the next appointment.If the customer asks for the price of the product or service, then make sure you make advancements in the process and quickly close the deal after that.At step #8 (Following up)Following up is a process in which many salespersons tend to go wrong since they tend to become bothersome or too persistent. There is an art to follow up and maintain a constant communication with the prospects or those who have been converted. Make sure you stay on the forefront of the prospects mind but in a subtle way. Following up should never really end, even if the pace slows up after a while and if sometime between this and the last conversation has passed. Some ways to follow up is to send promotional messages, emails, follow up calls and another way to send across information and make way for communication. This helps to gauge the willingness of the prospects to buy from you or to pick up the conversation or communication from where it was last left off.

Womanhouse, CalArts 1970s Feminist Art Collaboration

Womanhouse was an art experiment that addressed the experiences of women. Twenty-one art students refurbished an abandoned house in Los Angeles and turned it into a provocative 1972 exhibit. Womanhouse received national media attention and introduced the public to the idea of Feminist Art. The students came from the new Feminist Art Program at the California Institute of the Arts (CalArts). They were led by Judy Chicago  and Miriam Schapiro. Paula Harper, an art historian who also taught at CalArts, suggested the idea to create a collaborative art installation in a house. The purpose was more than just to showcase womens art or art about women.   The purpose, according to Linda Nochlins bok on Miriam Schapiro, to  help women  restructure their personalities to be more consistent with their desires to be  artists and to help them build their art making out of their experiences as  women. One inspiration was Judy Chicagos discovery that a womans building had been part of the 1893 Worlds Columbian Exposition in Chicago. The building was designed by a woman architect, and many art works, including one by Mary Cassatt, were featured there. The House The abandoned house in the urban Hollywood area was condemned by the city of Los Angeles. The Womanhouse artists were able to postpone the destruction until after their project. The students devoted enormous amounts of their time in late 1971 to refurbishing the house, which had broken windows and no heat. They struggled with repairs, construction, tools, and cleaning out the rooms that would later house their art exhibits. The Art Exhibits Womanhouse was opened to the public in January and February of 1972, gaining a national audience. Each area of the house featured a different work of art.   â€Å"Bridal Staircase,† by Kathy Huberland, showed a mannequin bride on the stairs. Her long bridal train led to the kitchen and became progressively grayer and dingier along its length. One of the most famous and memorable exhibits was Judy Chicago’s â€Å"Menstruation Bathroom.† The display was a white bathroom with a shelf of feminine hygiene products in boxes and a trash can full of used feminine hygiene products, the red blood striking against the white background. Judy Chicago said that however women felt about their own menstruation would be how they felt seeing it depicted in front of them. Performance Art There were also performance art pieces at Womanhouse, initially done for an all-female audience and later opened to male audiences as well. One exploration of men’s and women’s roles featured actors playing â€Å"He† and â€Å"She,† who were visually depicted as male and female genitalia. In â€Å"Birth Trilogy,† performers crawled through a â€Å"birth canal† tunnel made of the legs of other women. The piece was compared to a Wiccan ceremony. The Womanhouse Group Dynamic The Cal-Arts students were guided by Judy Chicago and Miriam Schapiro to use consciousness-raising and self-examination as processes that preceded making the art. Although it was a collaborative space, there were disagreements about power and leadership within the group. Some of the students, who also had to work at their paying jobs before coming to labor at the abandoned house, thought that Womanhouse required too much of their devotion and left them no time for anything else. Judy Chicago and Miriam Schapiro themselves disagreed about how closely Womanhouse should be tied to the CalArts program. Judy Chicago said things were good and positive when they were at Womanhouse, but became negative once they were back on the CalArts campus, in the male-dominated art institution. Filmmaker Johanna   Demetrakas made a documentary film called Womanhouse about the feminist art event. The 1974 film includes the performance art pieces as well as reflections by the participants. The Women The two primary movers behind Womanhouse were Judy Chicago and Miriam Shapiro. Judy Chicago, who changed her name to that from Judy Gerowitz in 1970, was one of the major figures in Womanhouse. She was in California to establish a Feminist Art Program at Fresno State College. Her husband, Lloyd Hamrol, was also teaching at Cal Arts. Miriam Shapiro was in California at that time, having originally moved to California when her husband Paul Brach was appointed dean at Cal Arts. He accepted the appointment only if Shapiro would also become a faculty member.   She brought her interest in feminism to the project. A few of the other women involved included: Faith WildingBeth BachenheimerKaren LeCocqRobbin Schiff Edited and updated with content added​ by Jone Johnson Lewis.

Essay On The Ability To Perceive Quietness - 792 Words

the ability to perceive quietness today much of our society is overtaken by distractions such as social media, texting, tweeting, making calls, as well as other things making us too busy in our everyday lives to be able to sit down and take a deep breath. We as people have so many things running through our brains all at one time we can never just take a moment to ourselves and think. I myself even find it hard to separate myself from everyday distractions like my cell phone, and computer so, I decided to take two, one hour sessions in two separate locations to record and analyze everything I heard and witnessed during those two sessions of silence without any possible distractions. The first session of silence that I conducted was†¦show more content†¦Not tonly do I hear music but I hear the sound of kids playing games in the basement as they scream and laugh. Not only where the sounds joyous but the aroma of cookies, butter horns, and chocolate truffles filled the air and before I even knew it the hour was up and it was actually a quite pleasant experience that I had just listening to everything going on and it made me realize that life shouldn’t be about who’s doing what on social media and what’s going on in the news, but it should be about what you’re doing in that moment and who your with that makes it special. I would never have realized that with my phone in front of me and I think if we asShow MoreRelatedThe Taming Of The Shrew Essay1796 Words   |  8 PagesThe Taming of the Shrew Essay On the The Taming of the Shrew’s very surface, it is seen as a misogynistic attempt to enforce gender roles and stereotypes by showcasing the transformation of a fiery, free-spirited woman to a silenced, subjugated wife. The play revolves around the two protagonists, Katharina and Petruchio, as the pair battle over psychological domination. The residents of Padua perceive Kate as a devious and hateful woman towards the beginning of the play, earning her the seeminglyRead MoreMr Benett and the Failures of Fatherhood8365 Words   |  34 Pagesattributing no theoretical to her work; she admitted preten having significance sions at all, claiming only accuracy and proportion and wit for her vir tues.1 once Despite again the her well-known of demurrers, subject in Jane I want Austens in this essay to raise canvass problem novels?to to social from a sociological point of view the nature of her response and economic in English society. My reason for sifting over the changes in the evidence is that I think an adjustment already finely groundRead MoreIgbo Dictionary129408 Words   |  518 Pagesillustrated the meaning and use of words; the great majority of the examples are due to him. Their merit is that they are not translations from English, but natural Igbo sentences elicited only by the stimulus of the word they illustrate. The short essays which appear from time to time (e.g. under otà ¹tà ¹, à ²Ã¯â‚¬ ¤gbanÌ„je) on aspects of culture are also his work, as are the sketches which served as basis for the illustrations, a large number of new words, and various features of the arrangement. When he had

Long Term Academic Goals Free Essays

My long term academic goal is obtain a bachelor’s degree. That goal is first broken down into semesters in which I take two courses at a time. I am currently taking two courses, and this is my first semester. We will write a custom essay sample on Long Term Academic Goals or any similar topic only for you Order Now I break down the semester into weeks, doing work on a weekly basis. At the beginning of the week, which for me is Monday, I estimate how long it will take me to complete that weeks reading assignment. I divide that time by five days, as I prefer not to read on the weekend, and I read that many hours each day. So, for example, if I estimate that I have five hours’ worth of reading or the week, I would read for an hour each day. In regard to priorities, I establish them by due date of assignments, and amount of work due each class. I try to do the heaviest work load first. My support group consists of my family and friends. I usually talk to them on a daily basis on my commute to work, and I tell them about the work I am doing for each class each week. They listen attentively, and offer advice on how to complete the work in a timely fashion, such as setting aside time each day for school work. My brother is particularly supportive, as both he and I started college when we were both young, and he is Curious as to the changes that have happened over the years. My backup plan in case my computer goes down is twofold. First, I have my laptop on which I can access the internet. On the laptop, I have MS Word, so I can do my assignments. If both my main computer and my laptop go down, I have access to my brother’s laptop, which has MS Word on It as well. I also have access to the internet via my local public library. Finally, I keep track of my assignments and due dates via a paper desktop calendar and my Blackberry. The desktop calendar Is on my work desk. I write every assignment on the date that It Is due on the calendar. When I complete an assignment, I check It off with a purple highlighter. I also put the assignment Into my Blackberry calendar, and set an alarm to go off at 10:00 AM of the date the assignment Is due. Since assignments are not due until midnight of the day they are due, If the assignment Is still outstanding, I have fourteen hours to complete It. This gives me adequate time to still complete the assignment. How to cite Long Term Academic Goals, Papers

Ragtime and Blues free essay sample

Ragtime and Blues are the two music styles that give Jazz her name and life. Ragtime and blues, which are generated and rose into popularity at mostly the same time of period, are usually considered as closely connected because of Jazz and yet are very distinctive music styles. They affect Jazz in different perspectives, such as Ragtime in the usage of syncopation, the swing feeling, and Blues in the composition form, the improvisation, and the â€Å"Soul†. Similarity and difference: What both Ragtime and Blues share is their Black regions. They are both a classic and important component of early Black popular music. Almost all commentators expressed their view that the originators of Ragtime were black, and even some believe that it was imported from Africa; and yet Blues was believed to start in slavery which involved with large population of African Americans. As Scott Joplin, one of the most influential Ragtime musician, stated, â€Å" There has been ragtime music in America ever since the Negro race has been here. We will write a custom essay sample on Ragtime and Blues or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page † and this poetic statement would perfectly apply to Blues as well. Historically, ragtime and blues started and rose into popularity at basically the same time. Ragtime’s huge popularity was abetted with the huge dimension of the print of â€Å"Maple Leaf Rag† by Scott Joplin in 1897. Almost the same time, classic blues like â€Å"St. Louis Blues† and â€Å"Memphis Blues† was composed by W. C. Handy. For a long period of time, specifically from 1890s to 1920s which was the time when Jazz becomes a dominant popular music style, ragtime was the typical popular music form in America. The popularity of Blues and Ragtime at early ages was strongly associated with the popular theater in late 19th and early 20th century. Even though ragtime and blues share the same origin and same historical path, they are indeed very different music styles, which determines their contribution to Jazz and make it a new and yet unique music. The definition of Ragtime is the music that signifying the broken rhythm, especially a sort of syncopation. Indeed, the word â€Å"rag† is a verb describing the syncopation process of the music. Syncopation is such a significant character of ragtime and it somehow defines the music style of ragtime. Part of the reason that helps determine the syncopation of ragtime is that ragtime is an instrumental based music genre. At early times, ragtime is dominated by piano, especially with great pianists like Scott Joplin and Ben Harney. And Blues, a more vocal based music, does not evidently engage with syncopation. Syncopation is the most important character that ragtime affects Jazz and some people believe that Jazz is a more complex form of syncopated music. Blues, often considered as a music that generated from slavery, was characterized with the improvisation. Improvisation is defined as creating music on the spot. Improvisation is not only a distinctive but also a great character because never has any music genre in the history before is based on improvisation. Even ragtime is based on pre-written music. Jazz took on this character and developed into a even more complicated, spicy music on the spot with different instrument arrangement. Jazz took improvisation to another level from this great tradition in blues. As far as the music style goes, ragtime is more affected by European style from the composition to instrument. Scott Joplin, the great ragtime musician mentioned earlier, was a classical trained piano player and the effect of classical music is obvious in his pieces. However, blues is more affected by its African origin. It is believed that one of the first blues was directly imported from African folk song. It is a very simultaneous music style and consists of a lot of elements of real life, such as the call-and-answer structure. It is also necessary to mention that the composition of blues like 12-bar blues and AABA structure greatly affect the composition of Jazz, especially at early ages. A lot of the early Jazz songs are in such structure, like the first Jazz recording ever, â€Å"livery stable blues† by Original Dixieland Jazz Band. Ragtime, characterized with syncopation and strong rhythm and beats, was created for the need of people to dance. However, Blues has very strong and evident emotions in the performance, especially with the great vocalists that convey those emotions through their great vocal performance. Bessie Smith, one of the best Blues vocalists of all time, combined the strong rhythm sense with an extremely sensitive feeling of pitch and thus convey them to the large audience. In a sense, Blues gives Soul to Jazz, with those emotions and tones of struggle. Evidently, ragtime and blues, the Black Music, struggle to make them merge into different classes, not only popular but also respected. From ragtime and blues, this kind of struggle carried on with Jazz and gives Jazz the identity, the structure, the tone and the â€Å"soul†.